Looking for good dependable sales professionals for your organization? Go to the mall and buy something this holiday. You’re likely to find your next great team member.
There is nothing more exciting than starting a new job. Especially if its one that you have earned with shrewd networking, endless interviews and a stockpile of unique qualifications that made you a perfect fit for the position. Next time you have a new hire remember what you felt like on your first day.
When we sell something, anything, we may often have to depend upon someone else to deliver that product we just sold. Whether its senior living, real estate, office equipment or financial services you may not ultimately be in charge of delivering the product you sold to your customer. The distance between the sale and the delivery to the customer can be enormous.
In senior housing or home care we often sell a product that is used for a very long time. Unlike any other big ticket or extended use products, we will be present with the customer during the entire time she uses it. Think about it. Imagine if you sold someone a car and then had to drive around with them in the car the whole time they owned it. We promise an experience, results, or an outcome and then hope it will happen the way we presented it. We must take an active part in seeing that this service is delivered.
One of the aspects that makes the of Retirement Community business unique is that the pre and post sale client is almost always completely different individuals. We all know that adult children are the ones that drive the decision for moving their aging parents into a Retirement Community but are you consciously aware that the profile for that client is dramatically changing?
My insights for your success.