There is nothing more exciting than starting a new job. Especially if its one that you have earned with shrewd networking, endless interviews and a stockpile of unique qualifications that made you a perfect fit for the position. Next time you have a new hire remember what you felt like on your first day.
I recently consulted at a senior community in transition. The management and the owners were new and a major renovation was in progress. While on-boarding the new sales team, I found the sales office to be a musty, former one-bedroom unit - the years of frail tenants apparent in its scuffed walls and stained carpeting. There was an oversized scratched desk, cartons of unassembled brochures stacked on the floor, a 70’s overhead light fixture and a bathroom with a used pink shower curtain and no toilet paper. “It doesn’t matter," the General Manger explained. “We don’t see guests in here.” I was reminded of my dear mother who only took out the good china for the guests, as if somehow we weren’t worth the effort.
On the flip side was the community I coached that was re-branding and investing a great deal in its new sales culture. “Welcome to your new job” looked very different there. It was an ample, well lit, freshly painted office with a matching table and chairs, a large bookshelf filled with fresh new collateral and a white board on the wall to track all the new business coming in.
Our laptops were received fully loaded, and our email was up and running. Our business cards and cell phones were there upon our arrival and our sales training began just three days after we did.
So what does “Welcome to your new job” look like at your company? Where will your new staffer land each morning? Is it fresh and new like she is? Or is the previous employee’s voicemail still on the phone, their old business cards and breath mints still in the desk drawer?
Welcome your new team member with great place to work. Help her feel she is the critical source of revenue for your business that she truly is. How an employee starts is surely how they will succeed.
If you’d like to learn more about how to “start” your new hires, contact us.
My insights for your success.